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What Information is Collected?
When you visit, we automatically collect website use information as you browse the website. We use this information to monitor and improve our website so that we can continue to provide you with faster and more efficient shopping experiences. In addition, we may collect personal information that you specifically provide to us through web forms and purchases. For example, if you decide to make a purchase, you will need to provide us with personal information and electronic authorization to process your credit card through our website. For purchases, you may need to provide the following information:

  • Name

  • Shipping Address

  • Email Address

  • Credit Card Information

  • Telephone Number

We do not and will never sell, share, or trade your personal information to any other company without your explicit consent, except to fulfill your order, process your payment, manage shipments and other activities related to fulfilling your transaction. We may also use this information to generate statistical reports to help us understand the market for our products and to develop promotional and marketing campaigns. We may use the contact information you provide to us to make you aware of other products and services.

Email Information
Please do not provide sensitive personal information to us by e-mail. Instead, use our web forms, which employ SSL technology (see “How do we protect you and your information”). However, if you choose to correspond with us via email, we will retain the content of your email message together with your email address and our responses. We use administrative, technical and physical security measures to protect our computing infrastructure and your personal information from unauthorized use, access, modification or disclosure.

Your IP Address and Cookies
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web servers to prevent fraudulent activity and transactions in order to further protect your privacy.

To enhance your experience with our website, many of our web pages use first and third party “cookies”. Cookies are text files that are placed in your computer’s browser to store your preferences and to facilitate certain functions on our website. For example, in order to purchase a product on our website, you add items to your shopping chart and then proceed through checkout. We use cookies so that our website will recognize you and keep track of your order status as you navigate through the checkout process, and to keep your shopping cart contents available should you return to purchase after leaving the session.

How do we Protect You and your Information?
The shopping cart information, including any credit card or address information is transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. This secure layer provides up to 256 bit encryption for the most secure way of transmitting information on the internet. We do not transmit financial information by email. If you use our web form, your financial information is encrypted so that not even employees have access to your credit / debit / charge / e-check account number. Order information is stored in a password-protected area, only accessible by authorized personal. Please contact us via email or DM on Instagram if you have any questions or concerns.

Websites Linked to
We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. Often links to other websites are provided solely as information that may be useful to the users of our website.

Privacy of Children
Those under the age of 18 or 21 (dependent on your location) are not allowed to use our web site and/or products. If you are under the age of 18 or 21, you can use this website only in conjunction with permission from your parents or legal guardians.

Secured Information
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

TheOriginalChillCompany reserves the right to amend this privacy policy at any time by direct electronic notification to you or by posting the amended terms on this page. All amended terms shall be effective for new users or new purchases immediately on posting, and in all other cases, 30 days after they are initially posted and dated, unless otherwise specified in a notice to you. We reserve the right to change or amend the terms and conditions at any time.

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